"Axiata XL" "XL Stop Data Package" "Unlimited"
Unlimited internet access package issued mobile phone operator XL has been discontinued. XL will not work on the business unlimited data package is as it is considered unprofitable.
This was conveyed by Chief Executive Officer of XL Axiata, Hasnul Suhaimi, Wednesday (08/02/2012), in Axiata Center, Kuala Lumpur, Malaysia. "XL will no longer sell unlimited data package for disturbing the network," he said.
He cited, for unlimited use package that can be done 3-4 customers use 40 percent of the network. While the rest of the customer must share the remaining tissue.
Thus, despite many requests to re-hold customers unlimited XL package, mobile operators will not reopen it. "We removed the packages that are detrimental to customers as well as the use of influence to other customers," said Hasnul.
Chief Operating Officer of XL, Willem Timmermans Lucas says, now that he is focused on customer satisfaction on data access.
"Unlimited is impossible because of the decreased satisfaction and experience. We want customers to be satisfied with a good network," he said.
With other data packets, said Wim, data volume can reach 4 GB. This is much different when applied to an unlimited package. At that time, the volume of data can only be 2 GB. Speed internet access with unlimited elimination system also successfully increased up to 512 Mbps.
"With good speed, good volume, it will be easier to use excessive regulation," said Wim.
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